How Bowagate Global collects, uses and protects your personal data when you use our website and logistics services.
This Privacy Policy explains how Bowagate Global Limited (RC 665585), a licensed freight forwarding and customs brokerage company ("Bowagate", "we", "us"), collects, uses, shares and protects personal data when you visit bowagateglobal.com, request a quote, contact us, or use our logistics services.
We are the data controller for the personal data described here. We process personal data in line with the Nigeria Data Protection Act 2023 (NDPA) and the General Application and Implementation Directive (GAID) 2025 issued by the Nigeria Data Protection Commission (NDPC).
Bowagate Global Limited
13 Ade Idowu Street, Aviation Estate, off MMIA Airport Road, Mafoluku, Oshodi, Lagos, Nigeria
Email: [email protected] | Phone: +234 814 706 8472
We may receive information about you from shipping lines, airlines, overseas agents, customs and port authorities, or the person who booked a shipment on your behalf, where this is needed to deliver the service.
| Purpose | Legal basis (NDPA) |
|---|---|
| Responding to enquiries and preparing quotations | Steps at your request before entering a contract |
| Booking, moving, clearing, storing and delivering your cargo | Performance of a contract |
| Customs declarations, regulatory filings, tax and record keeping | Compliance with a legal obligation |
| Invoicing, payment collection and handling claims or disputes | Contract and legitimate interests |
| Website analytics, security and service improvement | Legitimate interests and, where required, consent |
| Sending newsletters, updates and offers | Consent, which you can withdraw at any time |
We do not use your personal data for decisions based solely on automated processing that have legal or similarly significant effects on you.
Freight forwarding is international by nature, so some personal data is transferred outside Nigeria, for example to carriers and agents at origin or destination, or to service providers whose servers are abroad. Where we do this, we rely on the transfer grounds allowed under the NDPA, such as the transfer being necessary to perform your contract, adequate protection in the receiving country, or appropriate contractual safeguards.
We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls, restricted staff access on a need-to-know basis, and contracts that require our service providers to protect your data. No method of transmission over the internet is completely secure, so please avoid sending highly sensitive information through open web forms; our team will advise on secure channels where needed.
If a personal data breach occurs that is likely to put your rights at risk, we will notify the NDPC and, where required, you, within the time limits set by law.
Under the NDPA you have the right to:
To exercise any of these rights, email [email protected] with the subject "Data Protection Request". We may need to verify your identity, and we will respond within the period required by law.
If you are not satisfied with our response, you can lodge a complaint with the Nigeria Data Protection Commission (NDPC).
Our site links to other services such as WhatsApp, social media platforms and the Bowago tracking app. Those services have their own privacy policies, and we are not responsible for how they handle your data. Please review their policies before sharing information with them.
Our services are intended for businesses and adults. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last changed. Significant changes will be highlighted on this page.
For any question about this policy or your personal data, contact us at [email protected], call +234 814 706 8472, or write to us at 13 Ade Idowu Street, Aviation Estate, Mafoluku, Oshodi, Lagos.
