Our Privacy Policy

Welcome to Bowagate Global Limited, your trusted logistics partner specializing in air freight, sea freight, exportation, and customs clearance in Nigeria. Our commitment to protecting your privacy is reflected in this comprehensive Privacy Policy. We value transparency and want to ensure you understand how we handle and safeguard your personal information.

1. Information We Collect:

We collect various types of information to enhance and personalize your experience with our logistics services. This includes:

  1. Contact Information: Such as your name, address, email, and phone number.
  2. Shipping Details: Necessary for the efficient processing and delivery of your shipments.
  3. Communication History: Records of our interactions, including inquiries, support requests, and feedback.

2. How We Use Your Information:

We use the collected information for legitimate business purposes, including but not limited to:

  • Providing Services: Managing shipments, customs clearance, and ensuring the secure transportation of goods.
  • Communication: Keeping you informed about your shipments updates, and responding to your inquiries.
  • Improving Services: Analyzing data to enhance our logistics processes and tailor our services to your needs.

3. Information Sharing:

Your privacy is paramount. We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to facilitate our logistics operations. These partners are bound by confidentiality agreements.

4. Security Measures:

We employ robust security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our systems use encryption, access controls, and regular security audits to ensure the integrity of your data.

5. Data Retention:

We retain your personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. If you request deletion of your information, we will comply unless retention is necessary for legal or business reasons.

6. User Control and Consent:

By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy. You have the right to access, correct, or delete your information, and you can opt out of receiving non-essential communications.

7. Changes to Privacy Policy:

This Privacy Policy may be updated periodically to reflect changes in our practices. We will notify you of any significant changes, and the latest version will be available on our website.

8. Third-Party Links:

Our website may contain links to third-party websites. While we strive to link to reputable sources, we are not responsible for the privacy practices or content on these external sites. Please review their privacy policies independently.

9. Contact Us:

If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact our dedicated customer support team through the provided channels.

Thank you for choosing Bowagate Global Limited. We are committed to providing a secure, transparent, and personalized logistics experience.

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